Contact Nature’s Code
How can we help?
Whether you have a question about your order, kit activation, DNA consent, your report, or choosing the right plan, we’re here to help.
Order or delivery questions
For questions about your order, shipping, returns or pre-order status.
Kit activation support
If you need help finding your Kit ID, activating your test, or completing your profile.
DNA privacy or consent
For questions about how your DNA sample and data are handled.
Report or portal support
If you’re having trouble accessing your Nature’s Code portal or viewing your report.
Email us
We aim to reply within 2 working days.
Important note
Nature’s Code provides DNA-informed nutrition guidance. It is not a diagnostic test and does not replace medical advice from your GP, midwife or fertility specialist.
If you have urgent medical concerns, please contact your healthcare professional directly.